Person studying analytics on a laptop in a dim room

Flagship course

Session Replay Mastery

Six weeks of deliberate practice with application session replay analytics — from selector hygiene to a governance-ready operating rhythm.

Learning outcomes

What you will be able to do

  • Design capture rules that balance fidelity with privacy expectations under UK GDPR.
  • Score sessions against written hypotheses instead of browsing footage at random.
  • Produce friction tickets with evidence strength, severity, and suggested owners.
  • Facilitate a 45-minute weekly replay ritual your product trio will attend.
  • Document retention and access controls your security partner can review.

Informational pricing

Signal Atelier seat

£1,840

Includes live labs, critique circles, archive packs, and twelve months of alumni forum access. No payment is processed on this page — contact us to enrol. See refunds for eligibility.

Modules

Curriculum outline

Module 1 — Capture with intent

Instrumentation maps, sampling strategies, and the difference between debugging records and research archives.

Module 2 — Privacy filters under pressure

Selector masking, input redaction, consent banners that actually gate recording, and a live PII hunt on planted leaks.

Module 3 — Hypothesis boards

Turning product questions into replayable claims, avoiding confirmation bias, and writing falsifiable notes.

Module 4 — Friction taxonomy

Rage clicks, hesitation loops, silent errors, and accessibility traps — scored with shared rubrics.

Module 5 — Engineering hand-off

Ticket templates, clip hygiene, and negotiating severity with teams that distrust “soft” evidence.

Module 6 — Governance & ritual

Retention schedules, access logs, stakeholder storytelling, and a 90-day experiment plan you defend in critique.

Instructor

Portrait of instructor Naomi Ellery

Naomi Ellery

Former principal researcher at a London payments platform, Naomi spent a decade cleaning up session archives that legal teams almost shut down. She now leads Cybervizion’s flagship cohorts from Appleton and still reviews every Continuum Circle operating model draft.

Learner notes

Recent voices on this course

“Module 2’s planted PII exercise was humiliating in the best way. We found two leaks in our staging config the same evening.”

Theo Blake · Frontend lead, Norwich

“The weekly ritual stuck. I wish the course spent more time on mobile gesture quirks — desktop samples still dominate our archive.”

Client in logistics · Midlands

FAQ

Practical questions

Do I need a specific replay vendor?

No. Labs use vendor-agnostic archives plus optional connectors for common tools. We do not certify any single product.

Can legal or security join select sessions?

Yes — Signal Atelier includes two guest seats for partners. Continuum Circle can expand that further.

What is a real limitation of this course?

We cannot give you statistically robust answers on ultra-low-traffic flows. The curriculum teaches directional use of sparse samples and when to stop claiming certainty — some learners find that restraint frustrating if they expected definitive “proof” from every clip.

Is there a payment form here?

No. Pricing is informational. Enrolment happens through our contact process and invoice.